PRIVACY POLICY
RevRoofAI, LLC ("RevRoofAI," "we," "us," or "our") is committed to respecting the privacy rights of users of RevRoofAI’s website, applications, and services (collectively, the "Website" and "Services"). This Privacy Policy is designed to give you or your company ("you" or "your") confidence as you visit and use the Website and Services, and to demonstrate our commitment to fair information practices and the protection of privacy.
This Privacy Policy applies only to the RevRoofAI Website and Services and does not apply to websites or services operated by third parties ("Third-Party Websites"). Third-Party Websites may have data collection, storage, and use practices that differ materially from this Privacy Policy. Please review their privacy policies before providing them with any personal information.
BY USING THE WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE OF THE WEBSITE AND SERVICES.
This Privacy Policy may be updated from time to time. The effective date is listed at the end of this document. Your continued use of the Website or Services after changes are posted constitutes acceptance of the updated Privacy Policy.
1. CHILDREN’S PRIVACY
RevRoofAI does not knowingly solicit or collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete such information from our records. RevRoofAI’s Services are intended for business users and professionals, including roofing contractors and related service providers.
2. INFORMATION COLLECTION PRACTICES
(a) Traffic and Usage Data
Like most website operators, RevRoofAI automatically collects certain non-personally identifiable information when you access the Website, including IP address, browser type, device type, operating system, referring URLs, and usage data (collectively, "Traffic Data"). This information is used to operate, maintain, and improve the Website and Services.
(b) Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to recognize you as a unique user, remember preferences, analyze usage, and improve performance and marketing effectiveness. You can control cookie settings through your browser, though disabling cookies may limit certain features of the Services.
(c) Personal Information
To access certain features or Services, you may be required to provide information that identifies you or your business ("Personal Information"), which may include:
Contact Data: name, business name, email address, phone number, mailing address;
Business Data: company name, business address, website, industry details, and service area;
Account Data: login credentials and preferences;
Billing and Financial Data: payment method details and transaction history (processed securely by third-party payment processors);
Communications Data: information you submit through forms, chats, SMS, email, or support requests.
Providing Personal Information is voluntary; however, failure to do so may prevent access to certain Services.
3. INFORMATION USE AND DISCLOSURE PRACTICES
How We Use Information
RevRoofAI uses Personal Information to:
Provide, operate, and improve the Services;
Set up and manage accounts;
Deliver marketing automation, CRM, AI tools, and appointment-booking features;
Process payments and transactions;
Communicate with you regarding your account, updates, and support;
Send service-related messages, including SMS and email notifications;
Comply with legal obligations and enforce our terms.
Aggregated or anonymized data may be used for analytics, reporting, and product improvement.
4. CONSENT TO RECEIVE EMAIL, SMS, AND AUTOMATED COMMUNICATIONS
By creating an account or submitting your contact information, you consent to receive service-related communications from RevRoofAI, including emails, phone calls, and SMS messages related to your account, appointments, lead notifications, system alerts, and marketing features.
You may opt out of promotional messages at any time by following the unsubscribe instructions in the message or contacting us directly. Message and data rates may apply for SMS communications.
5. SECURITY OF PERSONAL INFORMATION
RevRoofAI maintains reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. LOST OR COMPROMISED INFORMATION
If you believe your account credentials, payment information, or other sensitive data have been lost, stolen, or compromised, you must notify us promptly so we can take appropriate protective measures.
7. ACCESS, UPDATES, AND CORRECTIONS
You may review, update, or correct your Personal Information through your account settings or by contacting RevRoofAI support. You are responsible for maintaining accurate and up-to-date information associated with your account.
8. THIRD-PARTY WEBSITES AND INTEGRATIONS
The Services may include links to or integrations with Third-Party Websites or tools (such as payment processors, advertising platforms, or CRM integrations). RevRoofAI does not control and is not responsible for the privacy practices of third parties. Your interactions with third parties are governed by their respective privacy policies.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service,is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
9. PROMOTIONS AND SURVEYS
From time to time, RevRoofAI may offer promotions, giveaways, or surveys. Information collected in connection with these activities will be used in accordance with this Privacy Policy and, when applicable, disclosed only in aggregated or anonymized form.
10. UPDATES AND CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time by posting the revised version on the Website. Changes are effective immediately upon posting unless otherwise stated. Your continued use of the Website or Services constitutes acceptance of the updated Privacy Policy.
11. CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the RevRoofAI Website or support channels.
Effective Date: October 16, 2025